3 WAYS TO DEVELOP QUALITY CUSTOMER SERVICE

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Providing quality customer service should be a top priority for any business or service provider. Through open communication with staff members and by introducing and adopting a well-designed training program, business owners or company managers will be in an ideal position to achieve this outcome.

Develop Customer Relationships

Nowadays, many business owners are aware that developing good customer relationships encourages customer loyalty and return business and is therefore a valuable attribute for enhancing the name, brand and reputation of their business. In simple terms, excellent customer service can be routinely applied by employees in any business or company if they are courteous, respectful, considerate, pleasant, helpful, reliable, efficient, friendly, responsive and punctual to name just a few. After all, one of the main objectives of most businesses and service providers is to deliver quality customer service, so if a customer leaves a business satisfied with the level of service provided, … Read more

Build Brand

Lately a colleague had an article about her seem in a journal and questioned how she may maximise this opportunity for some publicity. A participant at a latest seminar of mine wondered if writing articles and submitting them to magazines was an excellent publicity concept. Sure! Anytime you may have something written about you it creates awareness of you and your product or service.

Researching their market is a crucial part of a freelance author’s life. If your intention is to write down articles for magazines, it’s a must to research these magazines to search out out which one is best for you. As soon as that is finished and you’ve got targeted your journal of selection, it’s important to analyze its various points to be able to get a really feel of the type of objects they need.

Years ago I bought a franchise promoting Thai ice treats. So … Read more